Terms & ConditionsTERMS & CONDITIONS (English Version)
✅ 1. Introduction
These Terms & Conditions govern the use of our website and the purchase of our products. By using our website, you agree to these Terms.
1.1 Use of the Website
You agree not to misuse the website or engage in any illegal activities that may harm the website or other users.
✅ 2. Products & Services
SBE TECH offers:
• Retail of accessories, clothing, home supplies, and general products
• Standard and express delivery services
• Import and export services
• Business consulting, management, and development services
We may update or expand our services at any time.
3. User Accounts
Customers may create an account to simplify orders. All information must be accurate and up to date.
4. Pricing & Payments
Prices are displayed in USD.
Accepted payment methods include:
• Credit/debit cards
• PayPal
• Apple Pay / Google Pay
• Other available local payment options
4.1 Orders & Payments
By placing an order, you confirm that all information provided is accurate. We reserve the right to refuse or cancel orders when necessary.
Payment must be completed before an order is processed.
5. Shipping
See our “Shipping Policy” page for full details.Shipping information
6. Returns & Refunds
See our “Returns & Refunds” page for full details.Returns & Refunds
7. Limitation of Liability
SBE TECH is not responsible for indirect losses, delivery delays caused by carriers, or improper use of products.
We are not liable for indirect, incidental, or consequential damages resulting from the use of our products or website.
8. Changes to the Terms
We may modify these Terms at any time. Updates will be published on the website.
9. Contact Us
If you have any questions, please contact us through our customer support page.Contact
✅ 3.PRIVACY POLICY (Final Professional Version)
Last Updated: 11/28/2025
At SBE TECH / SANOH BUSINESS EXPRESS TECH LLC, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data.
1. Information We Collect
We may collect the following types of information:
Personal Information
• Full name
• Phone number
• Email address
• Billing and shipping address
• Order and payment details
• Account information (if you create an account)
Automatic Data (Collected via Cookies & Analytics)
• IP address
• Device type
• Browser information
• Pages visited
• Time spent on the website
• Interaction statistics (Google Analytics, etc.)
2. How We Use Your Information
Your information may be used for:
• Processing and delivering your orders
• Creating and managing your account
• Improving website performance
• Providing customer support
• Sending notifications or order updates
• Enhancing customer experience
• Ensuring compliance with legal requirements
3. Data Sharing
We do not sell personal information.
However, we may share data with trusted third parties necessary to operate our business, including:
• Payment processors (Stripe, PayPal, etc.)
• Shipping carriers
• Analytics providers such as Google Analytics
• Website hosting providers
All third parties are required to keep your data secure.
4. Cookies
We use cookies and similar technologies to:
• Improve website functionality
• Remember user preferences
• Analyze website traffic and performance
• Provide a smoother user experience
You can disable cookies from your browser settings at any time.
5. Data Security
We take reasonable security measures to protect your data, including:
• SSL encryption
• Secure payment gateways
• Regular security checks
• Restricted access to personal information
However, no online system is 100% secure.
6. Your Rights
Depending on your region, you may request:
• Access to your personal data
• Correction of inaccurate information
• Deletion of your personal data
• Account deletion
• Opt-out of email marketing
• Limit or restrict processing of your data
To request any of these rights, contact us at:
👉 sanohbusinessexpress@gmail.com
7. Contact Information
If you have questions about this Privacy Policy, contact us:
📧 sanohbusinessexpress@gmail.com
📍 United States – Erie/Pittsburgh, PA
📞 (347) 903-8391
✅ 4. SHIPPING POLICY (English Version)
Shipping terms, delivery times, and fees are described in our Shipping Policy.
We are not responsible for delays caused by carriers or external factors.
1. Shipping Areas
We ship to:
• United States (Standard & Express)
• International locations (depending on availability)
2. Delivery Timeframes
• Standard Shipping (USA): 4–9 business days
(includes 1-2 days handling time)
• Express Shipping (USA): 1–3 business days
• International Shipping: 7–45 business days
3. Shipping Fees
Shipping fees are calculated based on your product class and location:
• Small Items: $9.99 Flat Rate
• Standard/Heavy Items: Calculated at checkout via FedEx Ground from Pittsburgh, PA (Zip: 15236).
• File Shipping information here:Order shipping
4. Order Tracking
A tracking number will be sent via email after your order is shipped.
5. Delivery Issues
For missing, delayed, or damaged shipments, contact us at:
sanohbusinessexpress@gmail.com
✅ 5. RETURNS & REFUNDS POLICY (English Version 1-2-1)
SBE TECH – Return and Refund Policy
Thank you for choosing SANOH-BUSINESS-EXPRESS TECH LLC. We value your business and aim to provide a transparent shopping experience.
1. 30-Day Return Window
We offer a 30-day return policy from the date of delivery.
2. Return Eligibility
• Defective or Damaged: Eligible for a full refund and free return shipping.
• Change of Mind: Accepted within 30 days, provided items are in original condition.
3. Return Shipping & Fees
• Defective Items: SBE TECH provides a free return shipping label.
• Change of Mind: The customer is responsible for return shipping costs. A 15% restocking fee applies to these returns.
4. How to Request a Return:
To start a return, please contact us with:
• Your order number
• Clear photos or videos of the item
• A brief description of the issue
5. Refunds
Once received and inspected, refunds are issued to the original payment method within 7-10 business days
6. Contact & Address
SANOH-BUSINESS-EXPRESS TECH LLC
340 Knoedler Rd, Lobby
Pittsburgh, PA 15236
United States
Email: sanohbusinessexpress@gmail.com
Returns & Refunds